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  • How much does shipping cost?
    Standard Flat Rate Shipping: $8.00 Free Shipping on Domestic Orders Over $100.00 *Shipping charges are based on the delivered merchandise total to each shipping address. For example, if you place an order for yourself and for a friend, shipping charges will be calculated on each delivery
  • When will I get my order?
    All Orders will be processed and ready to ship 2 -3 business days once order is placed. All orders are shipped standard. For any special shipping request please contact us immediately.
  • Why did I get charged sales tax?
    We are responsible for charging sales tax, as applicable, per state laws and local tax laws or where is otherwise obligated to do so. Sales tax can vary per order due to several factors.
  • How is sales tax calculated?
    State and local sales tax, when applicable, will be charged on items purchased from Herbs Make Scents that are shipped to a United States address. The amount of sales tax charged on any given order is based on a number of factors including, but not limited to: Type of item purchased Buyer’s delivery address Seller’s return address Shipping costs
  • Are there any additional taxes or duty for international shipments?
    Additional taxes and duty may apply depending on the shipment’s destination.
  • What is your return policy?
    Our guarantee to you is that if you wish to return products for any reason you may send them back to us postmarked within 30 days from the date you receive your order. Please first contact us and we will provide you with a return order number. Once we receive your return we will refund your purchase.
  • Return Instructions
    Please include a copy of your invoice in the return package, or a note with your name, address, and telephone number. Also the return order number. Qualifying returns are eligible for a refund to your credit card. Please let us know the last four digits and expiration date of the original credit card used for the purchase. If you paid for your order with a check/money order, we can issue a refund in the form of a company check 30 days after your invoice date.
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